Frequently asked questions

Frequently asked questions.
1. How to pay for a purchase?
Tools forum offers you multiple modes for payment. Whatever your online mode of payment individual is using we assure secure and transaction details will be confidential all the time. We offer four modes of payments: COD (Cash on Delivery), Credit Card, Debit Card and Net Banking through Payumoney gateway. 

2. Are there any hidden charges when I make a purchase on
There are no hidden charges when you make a purchase with The prices listed for all the products are final and all-inclusive.The entire price you see on the product displayed page is exactly what you to pay. The delivery charges may be extra it depends on the seller’s policy.

3. What is Cash on Delivery?
If the individual is not comfortable in making online payments on then they can go for Cash on Delivery (COD) payment method. With COD the consumer can pay in cash at the time of actual delivery of the product at your doorstep without requiring any advance payment online.

4. How do I pay using a credit/debit card/Net Banking/offline payment?
We accept payments made by credit/debit cards issued in India.

Credit cards
We accept payments done through using Visa, MasterCard and American Express credit cards. To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number that is found on the backside of your card. After entering these details, you will be redirected to the bank's page for entering the online secure password.

Debit cards
We accept payments done using Visa, Maestro debit cards and MasterCard. To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment.

Net Banking
We accept payment done through Internet banking. To pay through Internet Banking you will need user name and the password of your Internet Banking.

Offline payment 
We also provided bank details for offline payment through cheque/cash deposit for your convenience.

5. How do i know my order is confirmed?
Once your order is confirmed and processed, you will receive a shipment notification via E-mail/SMS informing you on the estimated date of delivery. you can check the current status of your order by logging into your account on toolsforum and going to Delivery info section.

6. What is the estimated delivery time?
It often takes 3-4 working days to get the product delivered at your door steps. Business days exclude public holidays and Sundays. Estimated delivery time also depends on the destination to which you want the order shipped to and geographical location of the seller.

7. How do I cancel my order?
If you wish to cancel your order please follow login account and click on cancel or request cancellation using order email.( is the online portal for procure all kind of power tools, Machine tools, Hand tools & electronics devices. which transforms the way of procuring verity of tools and industrial products. It offers consumer shopping experience for the largest collection of products needed by businesses, factories, and laboratories.

    Registered Office:
    Name of the Company : TOOLS FORUM
    GSTIN : 33AWQPK8081M1ZT
    Registered Office Address : S-5, Eidka pallivasal complex,2nd floor, Madurai- Theni main road, Madurai-625016
    Reach us on:
    Contact - 0452 4987115
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